Returns & Exchanges
RETURNS & EXCHANGES
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Unfortunately we are unable to accept returns or exchanges on our intimates for quality assurance reasons. However, we want you to feel happy about your raani + ross pieces. Please share your experience with us at hey@raaniandross.com within 2 weeks of receiving your package.
Damages and Issues
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we may evaluate the issue and make it right.
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
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Unfortunately we are unable to accept returns or exchanges on our intimates for quality assurance reasons. However, we want you to feel happy about your raani + ross pieces. Please share your experience with us at hey@raaniandross.com within 2 weeks of receiving your package.
Damages and Issues
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we may evaluate the issue and make it right.
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.